No chairs outside. Review tags are currently only available for English language reviews. It's only been open for 3 weeks and already this many issues! 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Its also blissfully quiet on our floor. Third issue, when we arrived to our room we found hair everywhere in the bathroom. I know that most resorts/hotels have higher prices but $4.50 for a bottle of water is ridiculous! Xian, went above and beyond to help locate it and return it to my son. Kalahari Round Rock Water Park was a fun escape from the Texas cold! We did complain and recieved apologies from the staff. Henderson, Nevada 1 Lost and Found Review of Kalahari Resorts & Conventions - Round Rock Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Ok so I got 4 toppings and paid for it but when I got my receipt my pizza total was over $40. Nothing resolved and no One has any answers. So if you are sensitive to that, be sure to ask for a room at the end. At all. We like pizza! As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. The biggest surprise is there is NO BREAKFAST outlet!! I kept it together until after the fireworks show. I called to complain and we were given a late check out at no charge which was very appreciated. The service issues will eventually work themselves out. ok maybe they are environmentally conscious. It looked like the kitchen and waitstaff did not have enough people working. This as a first impression with no formal greeting was very off putting. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the durationMy family and I are currently staying at this location. If youre smart, you will save your money and stay elsewhere.More. Their ropes course is even bigger. Harassing guest to move their cars needs to stop. I smiled and just dealt with it. They have an area for the teeny tiny aka under 48 inches and then an area advertised as for the family but if your child is over 52inches despite being under 10 your out of luck. We bought the package deal and everyone got a pass. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. If you want some sort of paper trail or invoice, you must ask for it. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. But every F&B on the resort is over priced. The rooms are fine. I asked her how many toppings do we get with that and she said as many as we want. B-Lux was decent. Our room is super cute, nice and clean. Keep in mind I booked online weeks in advance. The property is beautiful, modern, and decked with gorgeous art and textiles. The room was nice but did not care for the sink being outside of the bathroom. The staff was friendly and courteous everywhere we went at both places.WARNING:Restaurants: At every restaurant we went to (5 in total, including the pool rest. For a kids focused space connected to the arcade, imo, thats just asinine. I then went up to our room. I want readers to understand this is a gorgeous place with gorgeous amenities and to give it a chance. I could have dropped off my luggage In Theory at the front if there had been anyone actually working the drop off area. Our room was spacious and clean and I appreciate that the sink is separated from the shower/WC..having to share the room with my wife and daughters. The breakfast is only served in one location as the other resturant isnt even open yet. The cafe lunch experience- 4 sandwiches and 2 sides (no drinks) was $48. Beds were very comfortable (soft). Ive seen beach cabanas for less at Bahamas resorts. Who is monitoring guest coming and going? If there are no adults allowed on certain slides, have it stated. If you have them at home, bring them. The attraction was closed for 2-3 hours to sanitize it. That store is way better than any Chuck-E-Cheese or D&B! $184 single/double, plus applicable tax Check-in: 3 p.m. | Checkout: 11 a.m. ROOM BLOCK OPENS DEC. 1 AT 8 A.M. Once your online registration is complete, your confirmation email will include a link to make hotel reservations. What are we to do for breakfast??? I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Larger mini fridge and microwave available. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. If everyone needs to be in a raft on the lazy river, have it stated as well. Places are grossly overpriced. Here is the short version as a family with a 4 yr old and 74 yr old. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. Our Kids Love Kalahari Round Rock. We cant hear all the kiddos running round above which is a win in our book. Its also blissfully quiet on our floor. Not many actual games. So after that we were grossed out and decided to leave. Spring 2023 Round Rock Pop Up Art Show Dates Announced; We cant hear all the kiddos running round above which is a win in our book. There are service gaps noted by other reviews that do need improvement. All the F&B outlets are just ehh. Absolutely disgusting! There are employees just moving around at snail pace. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Regular check in is 4pm. Toll-free Experience Center 1-877-525-2427 Local Direct 512-651-1000. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. more. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). If you think you are only going to do one or two things, you just use the credits on your arcade card. Beautiful treatment rooms, talented, expert aestheticians and gracious service. The website is atrocious. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. The waterpark is big. Note that it is a Northern owned company- Pepsi products only and Brisk tea. Be sure to pack a separate Waterpark-specific bag to make changing easy. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. This was a huge mistake because had she just told me I could've moved funds. Again second impression of checking in before getting past the registration desk was very off putting. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. The bed was made up with 2 top sheets in lieu of a duvet. We can't thank Xian and the staff enough. Food had zero flavor. We will do the big slides.Who cares that her friends we drove 3 hours to meet who are 2 years older than her are happily playing in the kid area. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. Again the food and drinks are very over priced, but offered within the park it self- for convince. No one knew. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). A Day Inside America's Largest Indoor Water Park in Round Rock On Kalahari's thirty waterslides and lazy river, my kids and I took our first plunge into some kind of normalcy since the. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. What are we to do for breakfast??? Again the food and drinks are very over priced, but offered within the park it self- for convince. Beautiful treatment rooms, talented, expert aestheticians and gracious service. I would not pay for this again. Up close beautiful. We are so grateful they took the extra time to look for the bear. The stones are composed of dolerite, a particular type of igneous rock which can erode to give the appearance of straight and regular blocks suggesting artificial construction. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! We can't thank Xian and the staff enough. But all other restaurants didn't open till 11pm. Round Rock Ok fine. Music Schedule for Hometown Holiday. The waterpark is big. The quality of prizes is elevated!!! There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). Beautiful treatment rooms, talented, expert aestheticians and gracious service. Outdoor pools should be heated and open. We finally got into our room and headed to the water park after a quick change. Activities: Waterpark is the only feature that comes with your stay. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. Until then, reach out with any questions I didn't already answer. Everything was clean and well taken care of. Thank you for taking the time to share your feedback. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. Here is the short version as a family with a 4 yr old and 74 yr old. Weve watched it come to life, stayed up to date with the website etc. This is a beautiful property with African theme. Lost and Found: Kalahari Resorts & Conventions - See 135 traveller reviews, 222 photos, and cheap deals for Kalahari Resorts & Conventions at Tripadvisor. The indoor water park and Tom Fooleries was a great experience. Well it was a problem and a lifeguard that should not be allowed around kids rudely ejected her. I dont know if you have ever stayed at the Gaylord or Wolf Lodge? Thank you, we look forward to connecting soon. We expected this to an extent. But all other restaurants didn't open till 11pm. Click Here to Book Direct. F. R. Paver and Dr. W. M. Borcherds headed out from Upington to search the desert sands, flying over the area in reconnaissance aircraft and subsequently suggesting a number of explanations. Rooms: Bare minimum- no extras (not sure if it's due to COVID or not). Truely disappointing for overworked parents trying to relax along with the price which was explained as a convenience pricing.what? ), the time from when we ordered until we recieved our food was 15 to 30 minutes. How many families can afford $24 a plate for dinner? Now, we knew the food was $$$$. One of the coloda beverages is $35. Activities: Waterpark is the only feature that comes with your stay. We go above and beyond to ensure this common goal is met. Payments made by partners impact the order of prices displayed. more. Round Rock, TX 78665 (512) 651-1000. le-de-France is the most densely populated rgion in France. August 10, 2022 Amy Smith 0. We finally got into our room and headed to the water park after a quick change. If everyone needs to be in a raft on the lazy river, have it stated as well. We couldve just said nothing at breakfast and walked out after eating. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Clearly the guest are unloading as quickly as possible. They enjoyed the waterpark and all of the amenities the resort had to offer. Buy my 74 yr old mother didn't need one in the end. The rooms are fine. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. The massive resort and convention center boasts 1.5 million square feet and is the ultimate destination for a family vacation, corporate meeting, or special event! Review tags are currently only available for English language reviews. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. more. Show more Show more Kalahari Resort. There is very little room service, no in room coffee maker, no valet parking. Overall: Lots to do as a family! Georgetown and Round Rock have great local options. We did complain and recieved apologies from the staff. Bad Spa & Restaurant Experiences, but the rest is great, Tastefully Themed and Upscale for Family Fun, Kalahari Resorts & Conventions - Round Rock, Staybridge Suites Austin-Round Rock, an IHG Hotel, Avid Hotels Austin - Round Rock South, An IHG hotel, Candlewood Suites Austin-Round Rock, an IHG Hotel, Holiday Inn Express & Suites Austin - Round Rock, an IHG Hotel, SpringHill Suites by Marriott Austin Round Rock, Holiday Inn Austin North - Round Rock, an IHG Hotel. Yesterday half the slides were closed. The gym is very well equipped. There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. We're in it together Your safety & security is our #1 priority. ft. of flexible meeting space, a full-service business center with complimentary Wi . Thank you. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. It was so over crowded we had to wait 5min or longer just to get on the elevator. 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