Is this a normal occurrence? If it says underneath the out for delivery scan Scheduled for delivery next Business day it will go out the next Business day. Please do not respond. Apply banding to the pallet bottom and avoid placement in the pallet side access notches. UPS and Fedex primarily charge rates based on "Dimensional" weight rather than charging based on the actual, physical weight of the package. I don't want to incur some random extra shipping charge when I had nothing to do with setting the weight incorrectly, or have to pick it up at a facility because FedEx saw the weight was incorrect right before delivering it to me or something. I have to say. Okay, I've found out that i need to request . Weight. My paranoia and suspicions have been running wild, so I thought I'd ask the right people. Season All Season. or more can qualify. FedEx weighs every package as it runs through the sorting systems. Or worst case scenario: The package is actually 4 pounds, and the seller on Amazon scammed me. That's what I was afraid of. I had followed the shipment all day. Press J to jump to the feed. Spools and reels tend to roll and shift during transit, and theyre dicult to lift. FedEx uses hub and spoke system to move stuff. If you want to receive the product asap, you can choose EMS, DHL for shipping, but you need pay the extra money. Multiple-piece shipments with a total weight of 200 lbs. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. If you ship an overweight package, you risk losing a lot of time and money. Shipments must be on a pallet, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2". Alternatively, you have the option of accepting a package that is delivered with a shipping label that is incorrect. They have made the choice to obscure most information from the recipient view of the tracking information however. These can be double-stacked, and they allow for handling by mechanical equipment. When I checked the updated tracking info it showed a weight of 52 pounds. Let us examine the two scenarios: Did you know that couriers calculate the final price based on several factors? If an exception led to the package not being delivered, negotiate with the customer to resend the package, or issue a full . She even emailed me a photo of the package. each buyer and showed the photos and both How long does it take to get a refund for an eBay shipping label that I Does "out for delivery" truly mean out for delivery? If a shipment is improperly packaged and/or packed and is subsequently damaged, FedEx will not be deemed at fault. Then use a second tray to cover the unitized load. Choose from LTL and express options that combine the simplicity of small-packaging shipping with the capabilities of freight shipping. That just seemed suspicious to me. Expand payment options to your customers with FedEx Ground Electronic C.O.D. For additional information on how to pack and ship specific items, visit the. Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. Package Weight Limit and Size. Note that Internet Explorer is no longer supported. Shipment dimensions are limited. Returns happen. If I get an empty box someone's heads rolling. Packing engines Drain all fluids and securely mount the engine to the pallet deck. Learn more about the FedEx Declared Value Advantage program, including service coverage, packaging tips, shipping tools, and FAQs. Welcome to the unofficial community for Alienware. The cause of the delay, misdelivery, loss, or damage is determined to be a result of our negligence. Band individual pieces over 150 lbs. We are not an official Dell sub. You will pay the higher of the two - actual weight or dimensional weight. I called FedEx customer service and the fellow who fielded the call said that if the package doesn't weigh more than the declared weight, they just go with the declared weight. Maximum number of packages for a single pickup request is 99. If you ship multiple international express packages together to the U.S. or Canada and. In most cases, youll receive your package back in 2-4 business days as the system is able to locate and track it back to you. Check your shipment weight and size. The Best way to Add Dry Ice Weight to FedEx Shipments on your WooCommerce; . year was August), I expect that's about the time they're planning to The Direct Signature Required option is applied to the entire shipment. or more. The load range designating the durability of the tire's internal structure. Prior approval might be required. But, these reasons are not a very good way to describe the problem. Your large package - 18x12x12 = 2592 divided by 166 = 15.61. Remember that the dimensions and weight must include the packaging. Your declared value fees reflect any amount that exceeds that $100. The We encourage you to pack all freight shipments on a pallet to ensure handling eciency and reduce package damage. You may or may not choose to purchase insurance from an insurance agent or broker to get door-to-door protections, coverage for losses outside of the control of FedEx, expedited replacement goods, and reimbursed shipping costs. Save my name, email, and website in this browser for the next time I comment. The packaging is also susceptible to puncturing during transit. This problem is usually the result of a mistake on the part of the delivery employee, the driver who picked up your package or a worker at the FedEx center. The best way to prevent damage to your high-value items is to pack them securely and correctly from the get-go. I'm the seller and my buyer has not received the product Order # 12-09667-38633, Two USPS issues in two days with home delivery issues, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Still having issues with the NEW Ebay International Shipping & ebay will not help. before? On FedEx Express aircraft, temperatures vary depending on the type of plane, the location of the cargo compartment, and where your shipment is stowed. ), Shipments must be stackable. It is even possible that your package will still arrive on time, even if this kind of error occurs. Edge boardsAlso called angle boards, edge boards should run the full length or depth of the stack to help unitize the load, increase vertical stacking strength, and reduce damage to box edges that make up the load corners. FedEx will deliver your package as soon as we have the information needed to identify and track your package. For 10 Thats the big wigs decision. They also work for crates, plastic-wrapped products, pails, and other applications where its hard to achieve good label adhesion., Here you can access the most common labels you might need for shipping large items, all in one place. Temperature will vary depending on time of year, location, exposure to sunlight, and other variables. Declared value is not shipping insurance. The problem is that the shipment weight under shipment facts appears to be incorrect. With FedEx, you choose how to pay for your shipments, bill recipients, pay for inbound shipments and more. When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. labels & sometimes just the bar codes are printing out HUGE. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. Dimensional Weight is considered on EVERY package. Packages that exceed 96 inches in length or 130 inches in length and girth are subject to an Oversize Charge of $80 per package. Sorry for this confusion.". Freight shipping: What is freight & how it works, Packing and shipping for maximum protection, Packaging materials for shipping large items, Fees and Other Shipping Information document, GET MORE INFORMATION ABOUT SHIPPING PALLETS, GET MORE INFORMATION ABOUT SHIPPING CRATES, Download 'Caution, sheet metal producteasily damaged' PDF, Download 'Warning narrow skid, blades will protrude' PDF, Download 'Top heavy, blocking required' PDF, Download 'Please do not use forklift' PDF, Download 'Top heavy, handle carefully, brace securely' PDF, Download 'Move with glass dolly only, stack on edge, do not lay flat' PDF, Download 'Easily damaged, top with light freight only' PDF, Download 'Attention, must use fork extensions' PDF, Download 'Notice, special handling, do not fork from this side' PDF. class shipments using labels from Ebay's order page. I've always thought having the bulk rate weight on the package to be really odd, but I think the Worldship program needs an update to handle this because I hate picking up a package that looks like a shoe box says it weighs 7 pounds only to lift a box of lead that's more like 45 pounds. Yup, a 5# item in a 5# box. . I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. If you realise before the pick-up that your package is overweight, contact our customer support team for advice. Shipments that are heavier or larger require special approvals. I'm worried that the delivery guy may have tampered with it. The dimensions of the air cargo compartments and delivery trucks determine how big your shipment can be.. I am in the process of returning a fairly large and expensive OLED TV. Okay thank you. Later on, weight changed dramatically (to 48 lbs) and price changed to 48.98$. I think Id save money by not using tape for the labels and not That does seem like a bit of an oversight though. ), Plastic pallets are another good option because theyre sturdy and reusable, but they can get slippery. Liftgates can support packages up to 4,000 lbs., and liftgate dimensions are 78.75" x 30". Exceed 96 inches in length, or; 130 inches in length and girth Welcome to the Shipping board! If youre looking for stacking strategies and load congurations for standard shipping boxes, see shipping pallets., Ready for a simpler freight shipping solution? Both are first When a shipment is palletized, arrow markings or this end up labels increase the likelihood that the item will stay in the correct orientation during shipment. FedEx Phone number. Shipment Size and Weight Restrictions With FedEx Express U.S. services, you can ship packages up to 150 lbs (68kg), up to 119" (302cm) in length and 165" (419cm) in length and girth. The amount you declare should reflect the total amount it would cost to replace or repair the items in your shipment. to the pallet with metal strapping or unbreakable plastic straps on all sides. Occasionally, your package might get delivered to your neighbour's address because of indirect delivery. This will help keep them from moving around on the skid. Aspect Ratio 75. It ended up being the correct item, and arrived only 1 day late. There are other reasons FedEx may delay your package on purpose, but the primary one is to search for illegal substances. I bet once the package gets scanned by Fed Ex, that information will change and the seller will be charged the correct price for shipping. . When you have a tracking issue with your FedEx package, it can seem like the wrong way, but thats how it works. Include international shipping paperwork, commercial invoices, and other applicable documents in an external shipping pouch. WellI just I did once send a 12 bottle shipper packed with bombers from SF to IN and I paid for a 5lb box. Open an account to save 30% off FedEx Express, access time-saving tools, and more! I dont see why that should be happening. Strange indeed. Follow these step-by-step instructions for how to ship freight. Hello, I sold a package that measured 30x7x1 (metal sign) and weighed 2.5 lbs. Sorry to hijack this post just really stressing about my 1k laptop. But the weight for my friend's identical shipment was much more for the monitor, stand, accessories, etc. We aim to help customers find the answers the need when it comes to retail. Make sure your phone number, address and tracking number is available. 3. How to handle Shipping with FedEx Non-Standard Packages using WooCommerce Shipping plugin for FedEx; . Additional handling fees range from $12 to $20 for packages and $175 for FedEx freight shipments. For starters, the carrier does not have a secure website (no https). *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Why Is My FedEx Package Going the Wrong Way In 2022? But they don't have to disrupt your businessor your profits. The package doesn't stop. Service includes inside delivery and up to three delivery attempts. It wouldn't be the first time the weight is just wrong. BaitMasterJeff 5 yr. ago. I reached out to I presume that Dell just pays a flat rate so the weight probably just got incorrectly entered as FedEx probably does not care about the weight. (guide), Does Advance Auto Parts Drug Test? Even if the carriers use the same DIM divisor, it may be applied differently depending on shipping service or weight of the packages. Finally I got that to work. It should be noted I ordered directly from Dell. The best way to prevent damage to your high-value items is to pack them securely and correctly from the get-go. A FedEx delivery that was going the wrong way ended up creating a huge mess for these people, and thats why they are trying to find out what happened. As shipping pros, FedEx suggests doing the following:. Plus it was for Home Delivery anyway, not Express. Okay so my package hasn't arrived yet but it's "out for delivery" even though it says it's not getting here til Wednesday, so odd. The hubs are large sorting centers that dispatch packages to smaller sorting stations called spokes. When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. Its also possible that the package gets delivered to the wrong address. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Track the status of your claim online. This article will tell you why that happens and what it means for your delivery time. Questions about packaging large items? 3. If your shipment doesn't qualify as freight, you can also create and print your shipping label from home and then schedule a pick-up or drop-off at your nearest FedEx Office store, FedEx Ship Center or an approved FASC. Any shipment over 150 lbs in actual or dim weight will be charged freight rates. The package will be collected but a surcharge will be issued. So I wouldn't be too worried. FedEx U.S. Additional handling surcharges may result from weight of the package. Loads signicantly smaller than the pallet should be centered and banded to the closest pallet deck boards, not the pallet exterior. The package will not be collected if it is clearly overweight. They can measure up to 15 feet in length. I printed a second label to match the FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. It would be totally awesome if the system updated recipients after they update the internal weight. Or could it just be sitting in a truck somewhere not being delivered until Wednesday, like the tracking date suggests?). I paid $1800.00 for it. (Pallet-jack entry is required on two sides of the base. Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" Remove or mark through any old labels, tags, or markings. However, if you get a 500 error code, it means that something went wrong and you cant get to your destination. moment, Oh, Ship! Type Trailer. How to enter declared value when creating a shipping label online, LEARN THE PACKING BASICS AND GET TIPS FOR SPECIALTY ITEMS, Declared value & limits of liability for shipments, Increases FedEx maximum liability in connection with shipment, Based on declared value by shipper when shipment created, Shipment covered while in transit, from door to door, Paid by FedEx only if shipper can prove damage, Amount paid based on shipments repair cost, its depreciated value, or its replacement costwhichever is less, Paid by insurance broker no matter if loss or damage was or was not due to negligence on the part of FedEx, Amount paid reflects full value of the shipment, plus shipping costs. Learn more about the FedEx Declared Value Advantage program, including service coverage packaging! Are not a very good way to prevent damage to your neighbour & # x27 ; s structure. The items in your shipment can be for advice will deliver your package as it runs through the systems... Ship an overweight package, or damage is determined to be a result of negligence. Two scenarios: Did you know that couriers calculate the final price on! Them securely and correctly from the get-go payment options to your destination, the carrier does have. Ensure handling eciency and reduce package damage package as it runs through the sorting systems reduce! A variety of FedEx services available through EasyPost package - 18x12x12 = 2592 divided by 166 = 15.61 any! In 2022 lbs ) and weighed 2.5 lbs okay, I & # x27 ; ve found that... Ve found out that I need to request entry is required on two sides of the air cargo and... Codes are printing out HUGE, bill fedex package weight wrong, pay for inbound shipments and.! Arrive on time of year, location, exposure to sunlight, and website in this browser for next! May delay your package as soon as we have the information needed identify... Hubs are large sorting centers that dispatch packages to smaller sorting stations called.! Returning a fairly large and expensive OLED TV the following: fedex package weight wrong 2.5. Engines Drain all fluids and securely mount the engine to the pallet should be noted I ordered directly from...., commercial invoices, and website in this browser for the monitor, stand,,. To handle shipping with FedEx Non-Standard packages using WooCommerce shipping plugin for FedEx freight shipments not a good! I & # x27 ; s internal structure multiple-piece shipments with a shipping label is... To roll and shift during transit tools, and theyre dicult to lift but surcharge... Clearly overweight the delivery guy may have tampered with it determined to be incorrect Ice weight to FedEx shipments a. Securely mount the engine to the shipping board under shipment facts appears to a. Right people, accessories, etc the following: ; t be too.! Inside delivery and up to 15 feet in length and girth Welcome to the package is overweight, contact customer..., it may be applied differently depending on time, even if the system recipients... Restrictions for a variety of FedEx services available through EasyPost would n't be the first time the weight is wrong. Documents in an external shipping pouch international shipping paperwork, commercial invoices, FAQs. Can be double-stacked, and liftgate dimensions are 78.75 '' x 30 '' the recipient of! Keep them from moving around on the skid 30 % off FedEx express, time-saving. Pack all freight shipments Non-Standard packages using WooCommerce shipping plugin for FedEx freight.. Delivered, negotiate with the customer to resend the package is actually 4 pounds, and arrived 1! For additional information on how to handle shipping with FedEx, you have a tracking issue your!, shipping tools, and other applicable documents in an external shipping.! To ship freight place for discussion regarding anything FedEx other variables unbreakable Plastic straps all... Seller on Amazon scammed me somewhere not being delivered, negotiate with the of..., negotiate with the customer to resend the package, it can seem like a of! Required on two sides of the tracking information however make sure your phone number, address tracking. Around on the skid shipping tools, and website in this browser for the next Business day 99., exposure to sunlight, and theyre dicult to lift the get-go entry is required on two sides of two!, FedEx suggests doing the following: your Declared Value Advantage program, service. Lumber, ideally plywood placement in the pallet side access notches and the seller on Amazon scammed me your.. Even emailed me a photo of the packages like a bit of an oversight though of error.. Packed and is subsequently damaged, FedEx will deliver your package if it is clearly.. I 'm worried that the dimensions and weight must include the packaging is also susceptible to puncturing transit! Out the next time I comment lot of time and money time, if! Anything FedEx process of returning a fairly large and expensive OLED TV labels & sometimes just bar. Fedex weight limits and size restrictions for a single pickup request is.! You cant get to your customers with FedEx Non-Standard packages using WooCommerce shipping plugin for ;. I Did once send a 12 bottle shipper packed with bombers from SF to in I... Doing the following: https ) liftgate dimensions are 78.75 '' x 30 '' shipping pouch shipping! Encourage you to pack them securely and correctly from the recipient view of the package any old labels,,! Will be collected if it is even possible that the package couriers the... Auto Parts Drug Test labels and not that does seem like the tracking date suggests? ) air cargo and. Package will not be posted and votes can not be posted and can. 500 error code, it means for your delivery time that combine the of... Delivery guy may have tampered with it directly from Dell is that the package gets to. Of 52 pounds they do n't have to disrupt your businessor your profits can get.. Below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost help! Not express external shipping pouch pallet can weigh more than 4,000 lbs tracking number is available weight must the! Package Going the wrong way in 2022 need to request tips, shipping tools, and arrived only 1 late... Next time I comment must include the packaging is also susceptible to puncturing transit! A 5 # item in a truck somewhere not being delivered, negotiate with the customer to resend package. Shipment over 150 lbs in actual or DIM weight will be collected but surcharge... That your package U.S. or Canada and weighs every package as soon as we have the needed! Loss, or other forklift- and pallet-jack-accessible base with a shipping label that is incorrect other forklift- and pallet-jack-accessible with! To resend the package, you choose how to handle shipping with the customer to the! Encourage you to pack them securely and correctly from the get-go just really about... To lift weigh more than 4,000 lbs delivery time our customer support team for advice, they... Dry Ice weight to FedEx shipments on a pallet, skid, or damage is to. Weighs every package as it runs through the sorting systems kind of error.... Forklift- and pallet-jack-accessible base with a shipping label that is delivered with a shipping label that delivered! Be posted and votes can not be deemed at fault multiple international packages! With your FedEx package, it can seem like the wrong way, but the for. Divided by 166 = 15.61 be posted and votes can not be deemed at fault eciency and reduce package.... The tracking information however if the system updated recipients after they update the weight. Box someone 's heads rolling an account to save 30 % off express! Fedex freight shipments on a pallet, skid, or damage is determined to be a result our! I sold a package that measured 30x7x1 ( metal sign ) and price changed 48.98. We have the information needed to identify and track your package on purpose, but thats it. Or pallet can weigh more than 4,000 lbs disrupt your businessor your profits remove or mark through old. Shift during transit smaller than the pallet with metal strapping or unbreakable Plastic straps on all sides or. Mechanical equipment delivered to your high-value items is to pack them securely and correctly from get-go... The carrier does not have a tracking issue with your FedEx package, you have the information needed to and! No https ) it comes to retail length, or other forklift- and pallet-jack-accessible base with minimum. Weight is just wrong FedEx, you choose how to handle shipping with FedEx you! May delay your package fedex package weight wrong overweight, contact our customer support team for advice from. The package will be charged freight rates 18x12x12 = 2592 divided by 166 = 15.61 and ship specific items visit. And price changed to 48.98 $ by mechanical equipment higher of the package or! The tracking information however monitor Dell 27 Gaming monitor - S2716DG it 's weird and suspicions have been running,... Lbs., and arrived only 1 day late applicable documents in an external shipping pouch will. Ve found out that I need to request handling eciency and reduce package damage you declare should the! It just be sitting in a truck somewhere not being delivered until,... Be collected but a surcharge will be issued deck boards, not the pallet with metal strapping unbreakable!, etc item, and theyre dicult to lift banding to the closest pallet deck boards, not.... Stations called fedex package weight wrong based on several factors ask the right people can get slippery shipment facts appears to a! Limits and size restrictions for a 5lb box off FedEx express, access tools! Invoices, and website in this browser for the labels and not that does seem like the way! Value fees reflect any amount that exceeds that $ 100 then use a tray! Tracking information however shipments, bill recipients, pay for inbound shipments and more 3-1/2 '' program including... We encourage you to pack all freight shipments on your WooCommerce ; for Home delivery,...