Contact Us - TLScontact www.tlscontact.com VISA APPLICATION QUERIES. Changes to the Terms of Service 2.4. TLScontact reserves the right to change the price at any time in the case of any or all orders done after the effective date of a price revision. Please check the latest information on travel to England from another country during coronavirus (COVID-19) before applying for your visa. This is a site operated by TLS Contact Processing Services Limited (We), with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732. Links to other sites TLScontact reserves the right to cancel or refuse any Service order in the event of a pending dispute with the Customer regarding the payment of a previous order. 9. Welcome to the centre of Abuja Your partner in Nigeria for all your visa applications to Italy ADDRESS & OPENING HOURS Your Visa Application Process Here are the mandatory steps to apply for a Schengen visa Attention: Fraud Alert. Data protection Make an appointment, Submit your application and provide your biometric data at the visa application centre, Return to the centre
Please note that if you applied as part of a family group, decisions are made separately, and each person will be notified individually when their passport is ready for collection. 2. _gat Google Analytics/span> Used to throttle request rate. Cookie settings in Internet Explorer For more information, click here. 3. TLScontact is a registered trademark. I consent to receive regular promotional offers, advertising, and other travel and visa related marketing information from TLScontact. This information and these materials have not been verified or approved by us. All e-mails from the system will be sent to this address. This helps us to improve the way our websites work, for example, by ensuring that you can find what you are looking for easily, or that our websites remain up and running. Provision of services The website in which you are linking must comply in all respects with the content standards set out herein above. Personal details: name, email address and reference number; Enable you to track the progress of your application/service; We work with third-party product providers to provide you the best customer experience. How can you manage your cookie settings? In case you decide to turn off cookies we have these helpful links below for you. Click here to see the trusted partners we may share your details with if you consent to this use. 8. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. JavaScript seems to be disabled in your browser. 6.2.1 Any and all request for refund of Services sold online by TLScontact, excluding any and all service fees paid by the Customer to HMPO or UKVI, must be received by TLScontact at least five (5) working days before the scheduled appointment otherwise, you will not be entitled to receive any refund. Be defamatory of any person; Interactive services By continuing to use this site you are agreeing to our website Terms of Service, Privacy Policy, and the use of cookies. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. 12.1 These content standards apply to any and all material and information which you contribute to our site, (Contribution), and to any interactive services associated with it. This step is mandatory in order to be able to register to your account. Loss of profits, sales, business, or revenue; For the best experience on our site, be sure to turn on Javascript in your browser. Assist you in your application/service; We want to ensure you remain in control of your personal data. Our core business is to operate Visa & Passport Application Centers on behalf of government authorities (our Clients). 5. 2019 - 2023 TLScontact. This Privacy Notice applies to all TLScontact services and by using our services you acknowledge having been informed that TLScontact collects, uses and discloses your personal data in accordance with this Privacy Notice. TLScontact and TLS Contact Processing Services Limited, with share capital of NGN 10.000.000,00, registered address 7th Floor, Marble House, 1 Kingsway Road, Falomo, Ikoyi, Lagos, Nigeria, Registration Date 18.2.2014, Companies Register under number 1171732 (hereinafter TLScontact, we, us, our) is committed to protecting the privacy of the customers who visit TLScontact websites (hereinafter Customers, you, your). We suggest you read the privacy notice of any website before providing any personal data. We apply rigorous processes and process controls across our organisation and operate a single digital platform, TLSconnect to track all our activities and provide our government clients with real-time data on our operations and full traceability of all applications. Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. Address: USE OF COOKIES 7.4 TLScontact accepts no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for business losses, damages or for any obligations, costs or expenses incurred in reliance on or anticipation of receiving a passport or citizenship, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made. TLScontacts liability - TLScontact www.tlscontact.com 2 Sep 2019 "We are delighted to inaugurate this new facility for our UK visa applicants in Lagos. Any part of our site; If you feel that your right have been impacted, please contact our Data Protection Officer. Travelling to the UK
Information communicated via the Website is processed in accordance with legal requirements regarding personal data protection and the information system used ensures optimal protection of this data. CCTV images for general surveillance. All e-mails from the system will be sent to this address. 17. Payment terms Restrict the right, in some cases, to restrict processing of your personal data. TLScontact Centre - Nigeria Create your TLScontact Account Registration to this site will allow you to check the status of your application step by step. You can turn off cookies for our website through the settings page on your browser. If you wish to withdraw your consent at any time, you can do so by altering your browser settings (see section 4 below) otherwise we will assume that you are happy to receive cookies from our website. Will never be used for any marketing purpose by the third party. Our trade marks are registered Be genuinely held (where it states opinions); TLScontact by your side. All rights reserved. 1.6. 9. You and we both agree that the competent courts of Nigeria will have exclusive jurisdiction. 7. The Second Payment Services Directive (PSD2) was officially published by the European Commission in December 2015 to help promote the development of a more efficient, secure and open payments landscape that encourages innovation while enhancing consumer rights and protection. Due to the nature of our business, your personal data may be transferred beyond the borders of your Country. The store will not work correctly in the case when cookies are disabled. 21. Be sure to complete the form in black ink and in capital letters. Be obscene, offensive, hateful or inflammatory; In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); The purpose of this privacy notice (hereinafter the Privacy Notice) is to explain how and why we use your personal data to ensure you remain informed and in control of your information. 15. Cookies typically enable websites to work, or work more efficiently. Introduction If you have a query about your visa application, please contact us via your local TLScontact Visa Application Centre so that we . We or our Client may contact you to clarify your request, seek additional information or to verify your identity before processing. Given that subsequent amendments may be made to these Terms of Service, the applicable version on the Customer purchase date shall be the current version displayed on the Website or at the TLScontact Centre. Separate guidance is available for travellers entering Wales, Scotland and Northern Ireland. The Services ordered by the Customer and offered by TLScontact on behalf of HMPO/UKVI, will be provided, to the extent possible, in accordance with the date the Customer has chosen the appointment to submit the passport application, the DNA sample or the biometric enrolment at the TLScontact Centre. Chat rooms; 2.5. WHO HAS ACCESS TO YOUR PERSONAL DATA? for the duration of the provision of the service, during your presence in our premises, for maximum 1 month regarding CCTV images and for 1 year from the last contact with you regarding marketing communications, where applicable and permitted by the local legislation). Failure to provide the data marked with an asterisk could prevent you from accessing a service of ours. Immediate, temporary or permanent withdrawal of your right to use our site and your registration account; Your personal data (i.e. If you do not agree to these terms, you must not use our site. in particular, we will not be liable for: 3. The Customer alone is responsible for the choice and purchase of any and all Services. Present in 90 countries, TLScontact operates 150 Visa Application Centres on behalf of governments from around the world, handling 4 million visa applications every year. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. These Terms of Service may be consulted on the Website at any time. 1.4. Please enter the provided e-mail address and password during your account creation. Our call centre is available from Monday to Friday from 08:00 - 15:30. Our site is directed to people residing in Nigeria. These terms of use refer to the following additional terms, which also apply to your use of our site: For more information about how long the Client keeps your personal data, please contact His Majestys Passport Office/UKVI. 1. Welcome to TLScontact UK in Nigeria. Third parties for legal reasons 14. ; Please choose the Visa Application Centre where you would like to submit your application. Any software used in the provision of our site; Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. Orders We may pass your personal data to our third-party service providers, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to deliver your documents to you by courier). If you feel that we have failed to deliver to this standard in any part of your contact with us, we would like to hear from you. Object the right to object to the processing of your personal data for direct marketing, or in any other situation in compliance with local laws. We do not represent that content available on or through our site is appropriate for use or available in other locations. Why does TLScontact use cookies? Part of this is making sure you understand your rights, which are as follows: Promote any illegal activity; The current version of our Privacy notice will always be posted on our website. Do not forget to print and complete the Schengen form which corresponds to your application and visa type. 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