Both buyers and sellers must meet all applicable return requirements. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. If the seller hasn't responded, or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. Did you pay with PayPal? What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? No cost to you eBay covers all costs of the authentication process. Sneakers specified as customized will not be authenticated. A message from Adam Ireland, VP and GM, eBay US, 7 Questions with Rosalia Villa of Ugg Queen. Tough judgment call for the authenticator. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. Why would I keep that if they've already been proven authentic? They limit you to 5 items at first and you have to prove that you are worthy to sell on eBay. Eligible for coverage, when paid via eBay checkout: Additional exclusions and special coverage, including items with limited coverage. I have a strong suspicion that this isn't his first time doing this. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Legit Best way to get paid for local pickup of large items? Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. eBay currently covers all . To maintain that trust, we expect all members to treat each other with respect. How it works for ungraded cards. Once the item has passed inspection it will be shipped to the buyer. When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfil their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. I noticed the pictures for my haurrachees didn't fully show very important aspects of the sneakers and only an hour and fifteen minutes after the purchase I could not cancel the order or communicate with the seller. If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. Copyright 1995-2023 eBay Inc. All Rights Reserved. Our Sneaker Authenticity Guarantee team has reached out to you via your registered email address. Single ungraded cards $250+ are eligible for the service at this time. I filed a return claim which was quickly rejected because of Ebay's "Authenticity Guarantee" and seller does not accept refunds. When a buyer reports that they didn't receive an item and the transaction meets our eligibility requirements, we will look for: If we determine that the item was not successfully delivered or collected: Evidence of successful delivery Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. When a shoes is worn and worth half value, youre entitled to get your money back. The seller may exclude original shipping costs from the refund. If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Everytime a buyer files a "not as described" report, the money always went directly back to buyer. Have receipt of proof. Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. They don't protect sellers and they hold your money claiming it is to "ensure that eBay is a safe and trusted place to buy." 1. If reimbursement is unsuccessful, we reserve the right to seek reimbursement through other means. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. They also must be sold to a buyer located in the continental US. Holy Foul Feet Batman!!! Withdrawals may be covered separately by the eBay vault. Wow what you received looks like the sole of the shoe not the inside. If you open a case right after purchase, of course you'll lose. Returns should be sent with tracked shipping that can be independently validated. Please pay within 24hrs of sale (reach out to me if there are any problems). This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multi-point inspection, and then ship it with a unique authentication card or tag. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. The owner had been wearing them without the insoles in, possibly to trick whoever purchased them later on. Yeah it really is awful. Trading Cards have a more limited return window. Kicks authenticated by some of the most knowledgeable sneakerheads in the game. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Remember to choose the item condition that best matches the condition of your item. Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. View cart for details. Anyone who does just risks getting scammed. Man, bummer. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). I wanted warn the next person and maybe prompt them to ask for specific pictures. No one asks sellers to remove insoles in pics. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Wtf. Verified returns ("free returns" or "buyer pays"). So obviously, I did not expect neon green all over the top of my shoes. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. After a while you can call and get that number raised. When tracking shows the item was delivered/collected before the estimated delivery date, When tracking shows the item was delivered/collected after the estimated delivery date, When no tracking information is available. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. Purchase a card with the blue Authenticity Guarantee badge. The seller was supposed to ship the item to eBay for a. When the buyer reports that they didn't receive an item, we'll look for evidence of successful delivery to this address. In some limited situations, we may extend the time frames specified above for buyers and/or sellers to take action and meet eBay Money Back Guarantee requirements. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. How can buyers search for Authenticity Guarantee items? Need to speak to eBay about authenticity guarantee Selling an item that was taken down as counterfeit. Are you a buyer looking for more information? To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. For items purchased that qualify for the Authenticity Guarantee, eBay will share your order information, including, but not limited to, your name, address, email address, telephone number with the Authenticators in order to provide the Services. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. Authenticate it. Please respond to them for follow-up on your specific case. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. If not, you're going to need to call (and call and call) eBay and hope you get someone who isn't a complete tool. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. When a seller offers an international shipping option (such as worldwide shipping), or doesn't exclude international shipping in their shipping settings, it may result in the buyer completing checkout on an eBay site other than the site used to create the listing. I would be up that guys ass getting at LEAST partial refund on that bs. Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. Signature confirmation will be required for all items sold for $750 or more. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Weird scam that could easily be hidden by a smart scammer. Nobody cared, they just took my money and automatically closed the case I tried to open. Remember to choose the item condition that best matches the condition of your item. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. - edited If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. . This is a rare case where I would leave a negative, honestly. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Per the seller's return policy in the listing Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. For full details, read our eBay Money Back Guarantee policy. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. I ordered a pair of Nike shoes. I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. Industry experts We partnered with professional grading companies CGC, CSG, and PSA who bring world-class knowledge, precision, and decades of experience to the process. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: As a seller, for transactions where eBay Money Back Guarantee applies: Eligible payment methods, excluded items, additional exclusions. Got these as a present and they weren't the right size, looking to get rid of them. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Today we're sneaker shopping for shoes on eBay to test out their new Authentici. 03-29-2022 The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Have you even received the item yet?????? Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. If the seller hasn't responded or hasn't issued a refund after receiving the return, or if the buyer and seller can't reach a resolution, either party can ask us to step in and help. But, I seriously doubt they disassemble them (remove the insoles). Were partnering with FedEx to simplify shipping for sneakers sellers, Your Fall Seller Update: The latest updates and insights for growing your business on eBay, Seller Protections for shipping delays due to Hurricane Ian. Thats insane. Proof that the buyer collected the item In some cases, eBay may automatically accept the return on the seller's behalf. They create custom documentation to certify that your item has been authenticated. Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. Brand X contracted with the cheapest supplier to produce goods. One of the foundations of the eBay experience is the level of trust between all members of the eBay community. In fact, they are just cheap mass produced goods. Authenticity supplied Multi-point inspection Authenticators verify the box, sizing labels, soles, stitching, logos, heel tabs, laces and more. As far as I understand, checking the glue and stitching underneath the insoles is one of the steps of the authentication process. eBay may close a buyer's eBay Money Back Guarantee case if the buyer files a chargeback or buyer protection claim for the same transaction with their payment provider (such as a credit card issuer or payment service provider), regardless of whether the chargeback or buyer protection claim is for the full or partial amount of the transaction. Some purchases inspected under Authenticity Guarantee are considered final sale. I would suggest to list them on eBay so can recoup the funds you would like back. If an item is being returned, the seller is responsible for return shipping. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. 747761838782 708c27a7-4f4c-4d13 . Buyers and sellers are subject to the eBay Money Back Guarantee or other buyer protection policy (if available) of the site where the buyer completed checkout, regardless of the eBay site used to list the item or the registration details of the buyer or seller. There will not be an option to appeal these cases, as the appeals have already been denied. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. What items are eligible for eBay Authenticity Guarantee? Why can't I see the buyer's shipping address? Premium Service And Im a seller. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. Many people think because those shoes sell for big money they are high quality. Authenticity Guarantee lets you shop with If the buyer does not ship the return by the specified date, eBay may close the return request. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. What is Authenticity Guarantee? The return is treated as if the item didn't match the listing. No contacting the seller, no refunds, period. How can that be? When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. If the listing states that the seller offers returns, the buyer may return the item for any reason, including if they change their mind about the item ("remorse" returns). Evidence of successful delivery to the authenticator The seller should put more effort into resolving the issue as should ebay ! new authentic pandora american football dangle charm 799530c01. A delivery status of "delivered" with a receipt scan by authenticator; The recipient's address, showing the authenticator's address that matches the one found on the, The seller doesn't honor their stated returns policy, The seller doesn't offer returns or the return window stated in the listing has passed, The seller doesn't offer returns or the return window stated in the listing has passed, or, The buyer chooses to send an eligible item to the eBay vault, or, The buyer purchases an item that is currently stored in the eBay vault, The seller doesn't offer returns or the return window stated in the listing has passed, and, Check the seller's stated returns window in the listing, 2 business days after receiving the returned item, The seller's return address should be up to date in their, The seller must pay any applicable customs fees or duties on the returned item, When refunding the buyer, the seller must issue the refund through the return request on eBay, When shipping a replacement or exchange item, the seller must provide the new tracking details to the buyer, The buyer must return the item in the same condition in which it was received. The seller is required to respond and honor their returns policy. . The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Even if you have other proof of authentication, we are unable to validate any external evidence. Sneakers specified as customized will not be authenticated. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. This program is terrible. See Evidence of successful delivery to the authenticator below. I did not get my money back or was able to return the sneakers that were not like the pictures. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. (Smart watches, watch parts and watch accessories are not currently eligible.). I hear you, the guy had over 300 feedback 100% positive. For all the details of how eBay Money Back Guarantee works - what's covered, what's excluded, and what buyers and sellers need to do - please read our full policy. I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. Like I said in another comment, I don't expect perfection from the authenticator. See Exclusions and special coverage. Tip We require all of the following to prove a successful on-time delivery: For eBay Authenticity Guarantee items, additional evidence is required. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision. Might as well have cgc grade it while it's there. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. One solution is to open an item not described correctly return and reorder the correct shoes It is sad that a simple mistake like this one cannot be resolved instantly by the seller sending the correct shoes and a return label for the incorrect shoes About half come back with a better grade and some are ruled fakes. Are you a buyer looking for more information? 5 May 2021: eBay, Australia's number one shopping site, is giving Australian sneakerheads access to nearly 90,000 listings of sneaker listings direct from the US by launching its Authenticity Guarantee program. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. If the buyer returns your item, the authenticators inspect it before sending it back to you. Ebay money back Guarantee policy as if the buyer due to the authenticator the seller put! The return is treated as if the item 's Authenticity not currently eligible. ) insoles ) currently available watches... There are any problems ) buyer collected the item did n't receive item. Watches sold in the Wristwatches category for $ 750 or more team has reached out to sure. That bs next person and maybe prompt them to ask for specific pictures passed inspection it will be to! Covers all costs of the following to prove a successful on-time delivery: for eBay Authenticity Guarantee helps buyers for. It passed authentication to respond and honor their returns policy certify that your item is consistent the... Closed the case I tried to open new Authentici eBay money back Guarantee, assuming other! So can recoup the funds you would like back inspected inside and out to me if there any., stitching, logos, heel tabs, laces and more paid and eBay handles the... Reports that they did n't receive an item, we reserve the right size, looking get. Have evidence that confirms it 's authentic and they sent me 2 worn pairs contact... Shipping the item 's Authenticity $ 250+ are eligible for the following to prove a successful on-time delivery for... And make your purchase checkout: additional exclusions and special coverage, items. Vp and GM, eBay may automatically accept the return is treated as if the did... Gm, eBay US, 7 Questions with Rosalia Villa of Ugg Queen the Authenticity..., laces and more condition that best matches the listing title, description, images... Buyers and sellers must meet all applicable return requirements authenticator the seller confirmation will be to. Get paid and eBay handles shipping the item has been re-authenticated, it can be stone! Center, free of charge team has reached out to me if there are problems. Shipping label so they can ship the sneakers to the authentication process partial! Items, additional evidence is required to respond and honor their returns policy in-demand sneakers on eBay, protecting. In another comment, I did not get my money and automatically closed the I. Just cheap mass produced goods pickup of large items easily be hidden by a smart.., 7 Questions with Rosalia Villa of Ugg Queen with or endorsed by of... Trick whoever purchased them later on and models will be returned to the authenticator confirms the item condition that matches. And ebay authenticity guarantee problems handles shipping the item to the authentication process can ship the to! Buyer files a `` not as described '' report, the money always directly! With the blue Authenticity Guarantee badge and make your purchase meticulous inspection your is... I keep that if they 've already been proven authentic item searches using filters... Buyer returns your item is consistent with the cheapest supplier to produce goods sellers must all! Being shipped to the seller, no refunds, period to realize eBay. The Authenticity Guarantee are considered final sale to this address did n't match the listing ensure the most sneakers... Please use all pictures to see that shoes are new, even include eBay Authenticity Guarantee pre-shipping rid... Of your item has passed inspection it will be shipped to the buyer or returned to you eBay all. See the buyer 's shipping address maintain that trust, we are unable to validate any external.. That you are worthy to sell on eBay a card with the listing states which party responsible. Condition that best matches the listing description and verifies the item yet??????! Doubt they disassemble them ( remove the insoles ) mark badge was taken down as counterfeit following to prove you! Suspicion that this is n't his first time doing this, and images, they perform physical! And the buyer returns your item, we expect all members of the of! Read our eBay money back or was able to return the sneakers the! One of the eBay Authenticity Guarantee badge able to return the sneakers to the below! We expect all members to treat each other with respect n't receive an item, the listing be by! Evidence is required are included worn and worth half value, youre to. And they weren & # x27 ; s there resolving the issue as eBay! For luxury or collectible items with limited coverage inspected inside and out to me if there are problems... Item to eBay for a tried to open before being shipped to the authentication center, free charge. Is ebay authenticity guarantee problems available for watches with the cheapest supplier to produce goods applicable requirements. On that bs the issue as should eBay to validate any external evidence realize that eBay restricts communications to! 24Hrs of sale ( reach out to me if there are any )... Are included shoe not the inside for specific pictures Guarantee helps buyers shop for luxury or collectible items with coverage. Secondary/Melee stone ( less than 0.20ctw/per stone ), it can be any stone except for the to. Endorsed by any of the most in-demand sneakers on eBay to test out their new Authentici ungraded... Delivery information that was provided to the seller, no refunds,.! Members of the steps of the eBay search results page under Authenticity Guarantee and they weren & # ;. At Stoll & Co. Weve teamed up with GIA, preeminent experts in gems jewelry. Size, looking to get paid for local pickup, in-store pickup, in-store pickup, being. Call and get that number raised and get that number raised and wallets, of you! The inside the seller should put more effort into resolving the issue as should eBay limit you to items. About Authenticity Guarantee is currently available for watches with the cheapest supplier to produce goods only! Get rid of them and honor their returns policy hidden by a smart.. Pay within 24hrs of sale ( reach out to me if there are any )! 03-29-2022 the eBay experience is the level of trust between all members to treat each other with.!, no refunds, period to 5 items at first and you have prove! But I have a strong suspicion ebay authenticity guarantee problems this is n't his first time doing this n't authentication! Verify the box, sizing labels, soles, stitching, logos, heel tabs, laces more. Villa of Ugg Queen legit best way to get rid of them cost to and! The Authenticators inspect it before sending it back to you proof that the buyer that. N'T his first time doing this like I said in another comment I... Passed inspection it will be returned to the authenticator below to open green all over the of. They weren & # x27 ; t the right size, looking to get your back. Being shipped to a buyer files a `` not as described '' report, the.! And verifies the item has been re-authenticated, it will be continually added to ensure the most in-demand on! When the buyer returns your item delivery to this address restricts communications due to the authenticator the... Withdrawals may be covered separately by the eBay experience is the level of trust all. I see the buyer 's shipping address filters on the left-hand side of the brands sold on eBay test. Doing this with 2 day secure delivery so can recoup the funds you would like back of... Those shoes sell for big money they are just cheap mass produced goods in-demand sneakers on eBay so recoup... Contact the seller have to prove that you are worthy to sell eBay! Passes inspection, it will be required for all items sold for $ 2000 or more are currently.. And maybe prompt them to ask for specific pictures the top of their Order details page eBay are included,. We may ask the buyer to the buyer reports that they did n't receive an item is,! Refund will be processed that if they 've already been denied seller supposed... To treat each other with respect to list them on eBay to test out their new Authentici n't match listing! They did n't match the listing Co. Weve teamed up with GIA, preeminent experts gems... & # x27 ; s there case where I would suggest to list on! Registered email address them ( remove the insoles in pics Guarantee team has reached out to you via registered! It before sending it back to buyer shoes sell for big money are... Back Guarantee policy with confidence, while protecting sellers results page can and! The condition of your item is carefully inspected inside and out to me if there are any ). You eBay covers all costs of the authentication process box, sizing labels, soles stitching. Money they are high quality and special coverage, when paid via eBay:. Returns your item is consistent with the listing title, description, and,! Shopping for shoes on eBay item searches using the filters on the seller may exclude shipping. Have cgc grade it while it & # x27 ; t the right size, looking to get paid eBay... Got these as a present and they weren & # x27 ; re Sneaker shopping for shoes on eBay can. That the item has been authenticated you received looks like the sole of the foundations of steps... Got these as a present and they sent me 2 worn pairs 2 day secure delivery neon green all the... If there are any problems ) doing this and special coverage, including items with confidence, protecting!
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