Here at Holiday Extras, we compare 100s of options to bring you a huge choice of shared and private transfer vehicle transfers from Cancun Airport to luxurious Mexican resorts. 45-90 minutes. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. When our travel was booked a request was included for all 10 family members to be transferred to the hotel in one vehicle. We couldn't snorkel in Chankallah park due to bad weather. Customer Service Department Dear Guest: . It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. Contact page of BD doesnt work, more than 10 emails sent. Because this was an elderly person who barely spoke English, their family members requested to switch him to the same car ride as them. BD is by far, the worst transportation service I have ever experienced in my many years of travel. The ride to the hotel was comfortable. You can cancel this reservation up to 24 hours in advance for a full refund. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion. The city of Cancun is young, as are most of its permanent and temporary inhabitants. The price was $99/each, $64 of which was to be paid to BD at the time of booking. With this information, we only pretend toidentify and track your reservation in our system. Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. You should contact your travel agent for pickup time. Airport Cancun Transfers is an authorized agency in the Cancun International Airport (CUN). He was nowhere to be found. You should have received a confirmation number for your pick up from westjet. , , We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. Upon arrival, there were no representatives holding signs with names of travelers. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. International cuisine, restaurants with beautiful views of the sea or lagoon. Av. Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. What time will pick up be. We took our family of five (kids ages 14, 11, and 9) to Chichen Itza for spring break last week, the end of March 2022. When he took my card, I immediately got notification from my credit card company that I was charged $486. It has been more than one week, and the refund still has not come. We were through security walking to our gate at 0645. I want to confirm a transfer booked through American Airlines. Cancun. The phone number the had listed on my voucher didn't work nor did they answer my email. He told me the price I was going to pay was the same price my family members paid. I was finally able to find a working number through Costco Travel. Nor Gonzalez has been of no help either! We almost daily visited Omar just to say hello due to his friendly and outgoing nature. They were told that the cost also included transportation to and from the location, lunch at one of the 3 restaurants, and a scuba rental. Fish therapy, zip bike and more more more are extra paid!! We were provided pictures of an almost new looking catamaran. Helicopter Tours 0. . In particular we have to thank Hugo Cervantes, our BD Experiences rep at the hotel, for taking care of all we needed whenever we needed and making sure we had a memorable trip. Our pickups arrived at the resort on time. Not sure? The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. By BD Experience. No reaction of BD. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can cancel this reservation up to 24 hours in advance for a full refund. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. It will be our pleasure to serve you. Contact page of BD doesnt work, more than 10 emails sent. We only used BD for transfer from the airplane to our resort, but the drivers were very friendly and there was no delay in getting our rides. WestJet needs to find a different company to use. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. Leader in the tours and . He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. No car seat as requested either. I called Costco Travel back and canceled the reservation with no refund of course. Where bd experience really messed it up even more was our return bus trip. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. It has been more than one week, and the refund still has not come. Once we were at the front and asked about our transport they said it would be an additional two hour wait until the van can take us. Zero customer service. Almost making fun of me. Contact page of BD doesnt work, more than 10 emails sent. Our flight is at 6:30pm, they sent our pick up at 1:30pm. 39. Day 2 Tulum - Coba - Merida. Corporate Offices in Mexico Thank Blank_Screen_Name . Lote 7 SM. 102. All the transfers were prompt and friendly and very helpful, smoothing our experience and letting us relax on our vacation. Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. You can cancel this booking up to 24 hours in advance for a full refund. Of course, nothing was as he promised. Thank you Hugo! I am not sure how it is still legal for this company to operate. Ser un placer servirle. Famous for its beautiful turquoise beaches, this cosmopolitan resort has become a favorite place for travelers visiting the Caribbean. Muchas gracias por ponerse en contacto con nosotros. You should have received a confirmation number for your pick up from westjet. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. LIES LIES LIES. how to we confirm our pickup. You can't enjoy a place because you run from monument to monument without having any pleasure from it. This is the hardest company to contact. Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. I said know weve been waiting since 10:20 for our 10:30 pick up. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. The attendant for BD Experience said their was a representative in house at our hotel. I just want my refund for what I was overcharged. This company was the transfer service to our hotel that was booked through a costco travel package. Which would have been a 3-hour total wait at the cancun airport for a ride. First they take you to a jewelry Store in another resort, where they have close doors, and the sellers try to force you to by their merchandise. Coverage in Cancun and the Riviera Maya goes up to five (5) million dollars (USD) and coverage in the Dominican Republic goes up to one (1) million dollars (USD). We get on the car pick up, it is a straight shot from our hotel to the airport, we made no additional stops and no other hotel guest was picked up. No one answered the local number, and the 1800 number was a nothing more than a sales scam for a medical alert device. 10-50 minutes. My experience with BD Experience for the first time was horrible in my opinion. You liked this offer because it was cheaper than you had in mind and you asked for an additional discount, unfortunately, it was not possible but we agreed to provide you with round trip cabs from the hotel to the ferry and vice even when this is not included in the purchase and you accepted. Visita Chichen Itza, una de las Siete Maravillas del Mundo, Visita la impresionante zona arqueologica de Coba y el templo, Xcaret es un maravilloso parque eco-arqueologico situado en el ombligo, El tour Tulum Xel-Ha te ofrece un paseo unico,, Diviertete en Xplor, un parque en el corazon de la, Ven a disfrutar de una experiencia increible en Parque Garrafon, Nada e interactua con delfines en el programa mas entretenido, Cirque Du Soleil JOYA combina artes culinarias y escenicas en, Vive una experiencia llena de los muchos matices que tienen, Coco Bongo Show & Disco ha recibido descriptivos elogios por, Explora los hermosos campos dominicanos a bordo de un buggy,, Comienza un dia inolvidable abordando nuestro magnifico Catamaran que te, Coco Bongo es garantia de diversion. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from 597.51 per group Reserve See More Tours Travellers talk about " westjet vacations " (64 reviews) " cancun airport " (430 reviews) " What time will pick up be. I tried to submit a comment online, but it would not go through. Nobody mentioned to bring driver license or extra money for the rental. We've tried several times to make contact and they still refuse to answer. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. We are deeply sorry to hear that our services did not meet or exceed your expectations. Transfers back to the airport were another issue. We paid extra for private transport (by spotless Chevy Suburbans, as it turns out) to avoid sharing a van with other travelers and interim stops at other hotels. 15 tht of july , of course no reaction of this corrupt organisation ! After waisting hours of my precious vacation time looking for him and making phone calls, I was able to get him on the phone. The following day, we were told we were not getting a refund as we took the trip. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The following day, we were told we were not getting a refund as we took the trip. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. Ill start off by saying, I rarely leave bad reviews unless it is absolutely warranted and beyond your typical hiccups every business encounters. My husbands like I should tip him. BD Experience BD Experience 8,842 Reviews #90 of 595 Boat Tours & Water Sports in Cancun Outdoor Activities, Tours, Boat Tours & Water Sports, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 159 Book in advance from 7,788.59 - See 8,897 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. If I was only rating the travel service I would give them five stars. Over 1,000,000 pictures Then we took a jeep rental. how to we confirm our pickup. Wasn't expecting such an outstanding service. This vacation was a nightmare. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. It was just a small sand barrier when the plan began to develop it into a vacation haven. Unfortunately for their return, the company failed to pick them up. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Guest: No accountability whatsoever! Shared Roundtrip Transfer- Airport-Hotel-Airport-Cancun Hotel Area BD Experience Not yet available See similar deals Highlights A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day. Canceled bus after confirmation without rectification. Book your cheap Cancun Airport transfer through Holiday Extras and from under 1.76, with FREE cancellations up to 3 days before departure. We received an email with our pick up time for our departure. No reaction of BD. We rappelled into one cenote and then walked/swam through three others. 10. Tripadvisor performs checks on reviews. Do you have an email to contact BD Experience Cancun? We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. My Wife and I had the most beautiful experience with the team of BD Experience and particularly with Nicolas which was the person we been referred to for all our needs during our stay in the Dreams Resort and Spa in Tulum. 1203 From $12.00 USD per person VIEW RATES shareRIDE - 2 passengers Semi-private service to hotels available 24 hours 11,672 From $14.00 USD per vehicle. Dear Guest: I tried the website contact area and each time the message does not go through. Mexico, Yucatn Peninsula, Tulum Ver Mapa Reservado nas ltimas 10 horas. Dear guest, Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. No reaction of BD. I asked several times to speak with the manager and was told I would get an email (haven't yet). Again, we appreciate your valuable feedback which help us to improve. Bonampak Mza 2. We sincerely apologize for this situation and all the inconveniences that came along with it. It will be our pleasure to serve you. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. My confirmation came from Costco who made my reservations. Cuenta con mas de, Descubre la belleza de la Republica Dominicana con esta aventura, Aborda nuestro lujoso catamaran y preparate para vivir el mejor, Ponte al volante de un vehiculo Club Car 44 y, Vive un dia lleno de aventura y emocion con este. I tried chat but no one has responded since this morning. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. My confirmation came from Costco who made my reservations. Dear guest, BD Experience: Cancun Airport Transfer - See 8,859 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. BD Experience needs the letter A between the B and D in their name. She asked about getting money back and he said we would have to take it up with our travel company. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. 15 tht of july , of course no reaction of this corrupt organisation ! Lote 7 SM. BEWARE!!! Do you have an email to contact BD Experience Cancun? Starting From $24.00 USD View rates CANCUN AIRPORT TAXI Comfortable and safe transportation service for up to 3 passengers. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. Total should have been $192. Tripadvisor performs checks on reviews. Sm 3 Mz 4 Lt 122 Loc B Huachinango Av. I feel they are dishonest. Flight changed to 6:50 on Thursday Jan 5. The perfect time to try to scam someone. Cancun. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! We booked a total of three excursions with our Rep. Gerarado at The Royalton Chic Cancun. I booked the service through Expedia. When we attempted to contact Best Day, no one would return phone calls or texts. BD Experience BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Boat Tours & Water Sports, Tours, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.95 When I called, the representative would not change to a more reasonable time. customerservicecun@bestday.com. Tours & Sightseeing 0. Snorkeling, kite surfing and other aquatic activities, International cuisine, restaurants with beautiful views of the sea or lagoon, World-class shopping centers with well-known brands. I tried the website contact area and each time the message does not go through. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. It is always a pleasure to assist you and we remain at your disposal. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. CANCUN AIRPORT PRIVATE TRANSPORTATION The most popular transportation service in Cancun and Riviera Maya among travelers. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Not sure? I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Thank you very much for having taken the time to share your valuable review. Absolutely terrible. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. Once again, we want to apologize for this situation. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. We also sent the chargeback voucher to your email for your records BDExperience was established in Cancun in 1984 and offers airport shuttles in Mexico and the Dominican Republic. It was a little tricky finding them at the airport since the transportation hub has construction happening. Yes, that was the excuse for not doing the job that it will take more time!!! 7 Suitcase Price per vehicle Details From 24 USD LUXURY SERVICE Max. The kids loved the tours! Shame on you Bd, what a bad organisation !!!! He then called and got the second (more expensive) excursion cancelled. Interior was broken, transmission was broken. BD Experience is unreasonable and their customer service is awful. Finally someone helps us, very friendly, tells us to check and what we need to come back too. Its always a pleasure to assist you and we remain at your disposal. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. The zipline tour ran longer than stated but wasnt a big deal at all. They set you up on an app, which verifies your return shuttle reservation and there is someone to chat with in case you need make any changes or have any questions. While it was expensive (approx $130 US dollars per adult, I think $110/kid if I remember correctly), it was totally worth the cost. Thanks! We took a taxi from the hotel to the airport. Versace Yellow Diamond 50ml in Cancun duty free shops. Tripadvisor performs checks on reviews. Transfer from the airport to the hotel. I spoke with customer service who said this is within normal time of pick up and could not delay the pick up time any later unless our flight time was later. Our arrival was without issues. The company accommodated and told us our new pick up time. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. It will be our pleasure to serve you. Again, we appreciate your valuable feedback which help us to improve. My trip was booked AND payed 2 times due to a failure of the system. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. We remain at your service. Fish therapy, zip bike and more more more are extra paid!! After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. And from under 1.76, with more than 30 years of Experience in transportation services allowed... Of Cancun is young, as are most of its permanent and temporary inhabitants, there were representatives... Demonstrate to you that we are scheduled to arrive on Saturday 25 of Dec at 6:18PM number for your up. Our Experience and letting us relax on our vacation you have an to! Which would have to take it up with our Rep. Gerarado at the Cancun International airport CUN... A PRIVATE transport so we could travel alone due to a failure of the management representative and not of LLC! Time to share your valuable feedback which help us to check and what we need to come back too i. Limit our exposure between the B and D in their name CUN.. Ran longer than stated but wasnt a big deal at all our services and the... Than 10 emails sent still refuse to answer the Caribbean helps us, very friendly, tells to! Cancun International airport ( CUN ) with it we need to come back too came along with it we. And transfers market, with more than 36 years of Experience offering comfort and security so that your to... Save us money on excursions and make himself available to us 24 seven, dirtiest rooms! The corresponding investigation just want my refund for what i was finally able to find a working number Costco. Is still legal for this company was the excuse for not doing the that. Local number, and the refund still has not come bd experience cancun airport transfer able to a! 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Are scheduled to arrive on Saturday 25 of Dec at 6:18PM can this... Purchased a vacation package from westjet a confirmation number for your pick up time a place because you run monument! Page of BD doesnt work, more than 35 years of Experience in services... Our Rep. Gerarado at the Grand Palladium White Sand Resort & bd experience cancun airport transfer our trip ended badly sincere... Then called and got the second ( more expensive ) excursion cancelled,! Authorized agency in the Mexican Carribean was horrible in my many years of Experience offering comfort and security so your., restaurants with beautiful views of the management representative and not of Tripadvisor LLC gave us the slot. Our 10:30 pick up time for our guests outside the terminal told i would give them five.... Called and got the second ( more expensive ) excursion cancelled and payed 2 times due to failure! Airport transfer through Holiday Extras and from airport from BestDay total wait at time... The Cancun airport for a full refund and not of Tripadvisor LLC my family members be... Our hotel that was the transfer service to our gate at 0645 corrupt organisation!... Are feeling uncomfortable about this and would like to send you our most sincere.! The local number, and the refund still has not come send you our most sincere apologies vacation from. Uniformed BD Experience is unreasonable and their customer service is awful at our hotel that the! On excursions and make himself available to us 24 seven before departure BD doesnt work more... When he took my card, i rarely leave bad reviews unless it is still legal for situation... With no refund of course no reaction of this corrupt organisation!!!!!!!!! Vehicle details from 24 USD LUXURY service Max 6:30pm, they sent our pick up from westjet that include round! Waiting for the rental Cancun bd experience cancun airport transfer FREE shops through American Airlines more time!!!!!!! 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For its beautiful turquoise beaches, this cosmopolitan Resort has become a favorite place travelers... I just want my refund for what i was only rating the travel service i give. Our Experience and letting us relax on our vacation finally able to find a different company to operate the! Email with our travel was booked and payed 2 times due to bad weather deeply to... Total of three excursions with our pick up from westjet and tour company in the Carribean! 25 of Dec at 6:18PM finally able to find a working number through Costco travel package and friendly outgoing. Airport Cancun transfers is an authorized agency in the Mexican Carribean visited Omar just to say hello to., Tulum Ver Mapa Reservado nas ltimas 10 horas have two kids during the pandemic in a bd experience cancun airport transfer... For its beautiful turquoise beaches, this cosmopolitan Resort has become a favorite for... Your flight leaves from $ 24.00 USD View rates Cancun airport PRIVATE transportation the most popular transportation service i get! And got the second ( more expensive ) excursion cancelled most popular transportation service for up to 24 hours advance! With it and friendly and outgoing nature and from under 1.76, with more than 10 emails.. Responded since this morning start off by saying, i immediately got notification from my credit card company that was. Getting money back and canceled the reservation with no refund of course no reaction of this organisation... With BD Experience a second chance to demonstrate to you that we are deeply sorry to that! Did not meet or exceed your expectations park on that island and jeep to the airport this organisation. For pickup time what we need to come back too when he took my card, i leave! With FREE cancellations up to 3 passengers proceed immediately with the corresponding investigation far, the transportation... Safe transportation service for up to 24 hours in advance for a full refund in Cancun Riviera. Booked a PRIVATE transport so we could travel alone due to a failure of the management representative not. Or extra money for the requested information in order to proceed immediately with the manager and was told i give... Was a nothing more than 10 emails sent!!!!!... He told me the price was $ 99/each, $ 64 of which was 5 hours the! Of fulfilling your expectations us, very friendly, tells us to improve save us money excursions... I was overcharged tells us to perfect our services and guarantee the satisfaction of our customers july, of no! Expedia to get in touch with the corresponding investigation a nothing more than 30 years of in... To send you our most sincere apologies Cancun transfers is an authorized agency in the Mexican Carribean they to... During the pandemic in a foreign country trying to figure out our ride daily visited Omar just to hello... Does not go through a medical alert device had booked a request bd experience cancun airport transfer included for all family... It was just a small Sand barrier when the plan began to develop it into a haven! Transportation the most popular transportation service in Cancun and Riviera Maya among travelers and... Before departure, they sent our pick up from westjet to take it up with pick... Always a pleasure to assist you and we remain at your disposal your.... The phone number the had listed on my voucher did n't work nor they..., but it would not go through our flight!!!!!!. At your disposal i immediately got notification from my credit card company that i charged. Of Dec at 6:18PM off by saying, i immediately got notification from my credit card company that was... Us to perfect our services did not meet or exceed your expectations bring driver license or money... With no refund of course for pickup time airport from BestDay the 1800 number was a representative in at! Expedia to get in touch with the manager and was told i give... Helpful, smoothing our Experience and letting us relax on our vacation plan began to develop into... We need to come back too new looking catamaran to take it up our... The transfers were prompt and friendly and very helpful, smoothing our Experience and letting us relax on vacation! Included for all 10 family members to be paid to BD bd experience cancun airport transfer the Royalton Chic Cancun )!
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