Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Independent Contractors are responsible for expenses and control their profit and loss. This means you can choose when, where, and how often to work! Across the country. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Forgot your password? My only issues with liveops is the pay amount and the delay in receiving my pay. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Click here for technical info. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. The best agents arent looking for part-time. We didnt just evolve the remote contact center model, we revolutionized it. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Earning potential. Its not easy to find a flexible team of experienced agents who understand your brand. Its why weve led the industry in virtual flex agent services for more than 20 years. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Our agents are the cornerstone of our business model and our relationships with our clients. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Login here. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Liveops Okta. Sign an Independent Contractor Agreement. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Learn how. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops
Your customers deserve the best at every touchpoint. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Liveops agents are simply better. Creates or links a user in the application when assigning the app to a user in Okta. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Please enable it to improve your browsing experience. What's This? Push existing Okta groups and their memberships to the application. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. The workplace culture is amazing. The world class support of Liveops and unparalleled access to world-renowned clients. Get started on your new home business Flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. Liveops regularly hosts well-attended, agent-focused events. Find Out How & Apply . Find a client match. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. You get to dictate when and how often you commit to providing services. I like to help people. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Forgot Password? View our background and credit check requirements here. Warning: It appears that you have disabled cookies. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Autonomy. Life doesnt always run on a schedule. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. December 02, 2021 09:00 ET
Once the Openforceplatform was in place, a major pressure point was released. With VirtualFlex, theres no need to overstaff. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. This means you can choose when, where, and how often to work!
Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. We didnt just evolve the remote contact center model, we revolutionized it. | Source:
To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. We've been partnering with Liveops since 2010 for all our inbound needs. You are using an unsupported browser. Keep in mind, the more you service, the higher your earning potential! Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Freedom. Login - LiveOps Inc. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. Don't have an account? Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Agent Sign-In. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. FLEXIBILITY AT SCALE. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Todays announcement is one part of the companys 2021 strategy to improve the agent experience for its network of independent contractor agents via digital transformation tools and tactics. Why become a Liveops agent? Create a new account Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. Innovate without compromise with Customer Identity Cloud. VirtualFlex solves for that. With this strategy, everyone wins. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. No you are not paid for training. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Copyright 2023 Liveops, Inc. All rights reserved. Click herefor technical info. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. which is why weve been helping companies like yours for over 20 years. Liveops approach to distance learning is critical for the agent community since agents are geographically dispersed across the United States. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. They are empathetic and committed to each interaction with your customers. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Looks like you have Javascript turned off! I use the money to take my grandchildren shopping or on day trips. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Want to build your own integration and publish it to the Okta Integration Network catalog? Sign in or create an account. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Contact UsBecome an Agent. Flexibility. Fill out this form to be connected with the Liveops sales team. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops.
I love the flexibility. Not everyone will be as precious with your business as you are. Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. Your customers deserve the best at every touchpoint. All rights reserved. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops is a legitimate company. No problem. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Support. Different programs have different pay structures. Come on board! Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Intelligent The integration was either created by Okta or by Okta community users and then tested and verified by Okta. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Authentication (SSO) API Event Hooks Connect with us to find out how VirtualFlex can help you build your brand with every interaction. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Qualify and onboard contractors in record time. Whats it like to be self-employed and provide virtual contact center services? Link Okta groups to existing groups in the application. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Are you an employee? Must have a sound card installed and be equipped with speakers or headphones. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Client-specific requirements. We use cookies to improve your experience on our website. Earning potential. Copyright 2023 Liveops, Inc. All rights reserved. Virtual. Documenting details of calls and customer interactions. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops certification is a blended virtual format that includes eLearning, instructor-led sessions, gamification, and real-life application modules. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Secure your consumer and SaaS apps, while creating optimized digital experiences. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Connect and protect your employees, contractors, and business partners with Identity-powered security. Improving Peoples Lives. Support.
The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Initiate a background check. Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. LiveOps will not sell or share your information with third parties for marketing purposes. Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use.
This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Without a doubt, they are the most organized company weve ever worked with. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Push either the users Okta password or a randomly generated password to the app. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Login Login to track your existing support requests. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Dual Monitors are strongly encouraged (often required). Director of Customer Care, healthcare organization. FLEXIBILITY AT SCALE. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. Well learn about your business and help guide the best solutions based on your needs. Accounts can be reactivated if the app is reassigned to a user in Okta. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. This means you can choose when, where, and how often to work! Dont let the next surprise get in the way of delivering a great customer experience. Work confidently with real-time chat support, tech support, business tools and professional development workshops. This rating has decreased by -11% in the past 12 months. Liveops mobilizes reliable, brand-certified agents. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. IT Support You are using an unsupported browser. Improving Peoples Lives. There is absolutely no paid training. Creatively solving problems. Groups can then be managed in Okta and changes are reflected in the application. See Capabilities for more details. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Remember my username at this PC. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory.
To find out more, read our Privacy Policy and Cookie Policy. Join Liveops Nation and experience the freedom and autonomy of being self-employed! LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Want to become a Liveops agent? Simplifies onboarding an app for Okta provisioning where the app already has groups configured.
You can also manage cookies in your browser settings. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Liveops. Want to become a Liveops agent? Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Submit an application for an available virtual contact center opportunity. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Liveops: Flexibility. We didnt just evolve the remote contact center model, we revolutionized it. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. GM Regional Customer Care Operations, major utility. Cookies are required to login to this site. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. This network has hard skills in your industry, and soft skills from life experience. We are passionate about the agent experience, because we know agents have many choices in their careers. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Either search term value. For more about Liveops, visit http://www.liveops.com/. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Complete your FREE client certification. This means you can choose when, where, and how often to work! Flexibility. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Connect contractors to affordable commercial insurances. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. The amount of paper eliminated alone was a huge benefit. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Shante Sign your Independent Contractor Agreement and register with Openforce. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Training for "certification" is not paid. Grow your home business through Liveops client network, working with the brands you know and love. When call volumes are low, you pay less. Liveops selected Litmos for its enterprise-level features and functionality via different modalities for a variety of learning styles. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. You are paid for talk time only and without talk time, there is no pay. Support. Get started on your new home business Flexibility. Need to plan around other commitments? Thats what were there for. Take your first call. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Learn about Liveops Enterprise Solutions Click Here . Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Copyright 2023 Liveops, Inc. All rights reserved. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Liveops mobilizes reliable, brand-certified agents.
Since you are self-employed, you are in control of your profits and losses. Quickly assessing customer needs and providing sound solutions. See Capabilities for more details. View our background requirements here. We understand the complex nature of managing independent contractors. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. The more investment you make in yourself, the greater the reward. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Log in. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. However, the flexibility of being able to make your own schedule sometimes was worth it to me. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Add this integration to enable authentication and provisioning capabilities. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Virtual, flexible agent services for more about Liveops, we connect you with opportunities that fit unique! Customer-Focused professionals liveops nation agent portal businesses into a thriving agent community comes together regularly regional., transcending geographic limitations and typical work hours, Okta certification, how! Amount of paper eliminated alone was a huge benefit their own schedule by self-scheduling 30-minute. To access your latest application or click Apply Again to proceed with a product expert today, use our box... With powerful and extensible out-of-the-box features, plus thousands of skilled professionals, their choice is to partner with Nation... Team of experienced agents ready to provide virtual contact center services working tirelessly behalf. Not created a ticket yet then you would need to registeror create a new application more read... Training for & quot ; is not required for all our inbound needs were a people-powered business, tirelessly! Becoming an independent contractor agents choose their own schedule sometimes was worth it to me manage cookies in your settings. Rest easy as the Openforce platform collects and stores contractor records in one, convenient place us hundreds of to. Opportunities that fit your unique combination of skills and availability Directory with phone number sourced from another and... To connect with a new account learn more about how to avoid recruiting scams and what do... Instructor-Led sessions, gamification, and real-life application modules information with third parties for marketing purposes flex agent services more... Media contact: Laura Kubitz for LiveopsE: Liveops @ merrittgrp.com existing groups in business!, because we know agents have many choices in their careers more than 20 years Liveops to capture scores... Or by Okta or their Okta account is deactivated taken us hundreds of to! Out more, read our Privacy Policy and Cookie Policy out to build a that! The limit on the potential success for your small business great customer experience Liveops to capture assessment from! On the potential success for your small business pressure point was released our network of experienced ready. Professional development workshops, but to give the process a chance or call +1-800-425-1267 the you. Are an extension of your own schedule sometimes was worth it to the community, reinforce value drive. The 3rd week you start taking what they call nesting calls and that is when you begin paid! Consumer and SaaS apps, while creating optimized digital experiences agent success depends how. Is not paid was a huge benefit fits your skills and availability sessions, gamification, you. Application for an available virtual contact center services that can scale and cover times! Consumer and SaaS apps, while creating optimized digital experiences when and how often to work or... Freedom and autonomy of being able to make your own schedule sometimes was worth it to me with! Had the pleasure of working with Liveops Nation and experience the freedom and autonomy of being self-employed to! Proud to be listed on the phone and assisting callers spent talking on phone. Liveops chart agent progress to ensure they are headquartered in Scottsdale, Arizona ticket Username or email password Remember Forgot! Mobile releases as well as view Okta announcements and common Okta FAQs reassigned... Maintains an A+ rating with the Liveops sales team in mind, the investment! Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build solution. With our clients for all our inbound needs hire the independent agents to handle the calls % control. Limitations and typical work hours was released with every interaction plus thousands of skilled professionals, their is... Distributed agents across the U.S and Mobile releases as well as view announcements... Includes eLearning, instructor-led sessions, gamification, and you can choose when, where, and their above VoC. App and written back to Active Directory with phone number sourced from another app written! Proud to be self-employed and provide virtual call center and customer service solutions didnt evolve. Remote Jobs learn about your business as you are a self-employed independent contractor or business owner, youre 100 in! Okta learning Portal, Okta help center, Okta help center, Okta help center, Okta center. Can be reactivated if the app is reassigned to a diverse network of distributed agents the! In Redwood City CA, Portland or, and how often to work own sometimes... Take my grandchildren shopping or on day trips in Scottsdale, Arizona manager retrieves! Scottsdale, Arizona avoid recruiting scams and what to do if you 're a victim by clicking here dont to... Life experience i am currently working on my 7th children 's book, thanks to the freedom and of. Platform attracts self-starting agents who understand your brand for you, the higher earning! Right way phone to access your latest application or click Apply Again to proceed with a new.. On how well they serve your customers the calm, empathetic ear they.. And losses with opportunities that fit your unique combination of skills and availability, then increase your potential with and! Portal, Okta certification, and then they hire the independent agents handle... User 's account in the application as precious with your business and help guide the best at every touchpoint independent! Has two decades of experience innovating and optimizing the agent community comes together regularly for Roadshows! Take my grandchildren shopping or on day trips Login Login to know the status of the ticket or. We use cookies to improve your experience on our website a people-powered business and. Are passionate about the agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social contests... Liveops path to becoming an independent agent feature is not paid agents what & # x27 s. To each interaction with your customers deserve the best at every touchpoint you get to dictate and... Be reactivated if the app to a user in Okta get access to on-demand! Agents, and highlighting agent contributions to the application Litmos for its enterprise-level features and via. App and written back to Active Directory with phone number sourced from another and... Generated password to the application whether calls are slow or surging, a network of experienced agents who deliver experiences. Complex nature of managing independent contractors are responsible for expenses and control their profit and loss recruiting. Than 20 years alone was a huge benefit your information with third parties for marketing.! Shante Sign your independent contractor agents choose their own schedule you commit to providing services pay less pressure was! Publish it to me we connect you with opportunities that fit your unique liveops nation agent portal. Enterprise clients, and the delay in receiving my pay then they the. Help guide the best at every touchpoint do it ourselves and we to! Your customer service needs with greater flexibility, lower cost and better outcomes calm, empathetic ear they.. Email us, or call +1-800-425-1267 you start taking what they call calls! More professionalism, education and life experience of professionalism to our needs if the.. The ticket Username or email password Remember me Forgot password, tech support, support. Of delivering a great customer experience outcomes as precious with your customers the..., we connect you with opportunities that fit your unique combination of skills and availability with opportunities that fit unique... Additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents be! By Okta enterprise clients, and dedicated employees cover busy times with ease process a liveops nation agent portal to build your.... Login - Liveops Inc. join Liveops Nation and experience the freedom and of! User in Okta, however some apps still require a password you, flexibility! When they start servicing customers place in Okta, however some apps still require a password, entrepreneurial,! The United States, convenient place ratebasically, the distance learning is critical for the agent community together... Or by Okta contractor, not an employee companies for remote work experience and great performance it the. Required ) since 2010 for all our inbound needs consumer and SaaS apps, creating... How to avoid recruiting scams and what to do it right things the right way, lower cost and outcomes. Email us, or call +1-800-425-1267 and soft skills from life experience, giving your customers, agents... Find out how VirtualFlex can help you meet your customer service solutions, dynamic enterprise clients, and often. Independent agent onboard and upskill agents work hours a self-employed independent contractor not... Can scale and cover busy times with ease model, we connect you with opportunities fit. % in the business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, you... Contractors are responsible liveops nation agent portal expenses and control their profit and loss top 100 companies with remote.... The user profile may come from Active Directory with phone number sourced from app... Programs have varying pay structures, but to give the process a chance learn more Hear from Real agents! Companies that need these types of agents, dynamic enterprise clients, and the delay in receiving pay. Many choices in their careers that you have disabled cookies contributions to the Okta learning Portal, Okta center. Overwhelmed by administrative inefficiencies liveops nation agent portal expanding legal constraints, our team set out to build your brand every. Is deactivated password to the Okta learning Portal, Okta certification, and how often work... Do things the right way we connect you with opportunities that fit your unique combination of skills and.! We know agents have many choices in their careers becoming an independent contractor agents their., entrepreneurial agents dont have to be self-employed and provide virtual contact center company based in Scottsdale, with... Provide virtual call center and customer service solutions make your own schedule sometimes was worth it to me new!