stripe program manager interview

Eventually, the manager of reporting and data would be ideal. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. How will you plan for the best possible strategy for development and testing? Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. The process took 2 months. What's your most relevant experience for Stripe program manager stripe Your ability to thrive amidst ambiguity or without all of the resources you need is a key for success in the ever-changing tech and finserv industries. The candidate experience with the recruiter was exceptional. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. Think of an important decision you had to make recently in the workplace. It is okay to brag a little bit when answering this question. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. Very disappointing. Emphasize that you're a fast learner who will happily jump right into tasks. Remember that in an interview, you are your most influential advocate. Overly complex & exhausting. Had to submit a presentation & had a week to deliver. The Program Manager interview process may contain more technical questions than the normal product management interview process at other companies. He took the suggestion, and it has worked well for our team! Obsessed with quality, reliability & correctness of product/infrastructure architecture. I applied online. ", "When I first began my IT career, I started as a temp with an agency. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Tell us how you managed to make a client cooperate. "Cloud computing has always been a solid area for me. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. 2. It sounds as though you have done your research! Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. Felt like a free consultancy paper. Have you ever worked on a project where goals were ambiguous and changing? This question is your opportunity to tie it all together for them by highlighting your career goals, most relevant experience, and the personal motivation you have to work in this role. Interview questions and answer examples and any other content may be used else where on the site. The process took 2 months. I interviewed at Stripe (San Francisco, CA) in May 2022. As a sales professional, I work with all kinds of partners and don't like to limit my thinking to just one type of customer.". What is you dream or ideal data source? Experience based & behavioral questions mainly, Get started with your Free Employer Profile. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Your interviewer wants to hear the experience you have doing just that. 1. "I have used a variety of team-based messaging applications. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. I'm also open to relocation and am particularly open to working out of your Tokyo office. ", "I am expecting a total compensation of about $800000 per year. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I interviewed at Stripe (Dublin, CA) in Jun 2021. Most asked interview questions in the Phone Screen. I honestly believe that I am can adapt to changes very well. I'm on an exponential trajectory at my current consulting job, will likely make partner in 4 years tops. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. I would not recommend interviewing at Stripe. How do you respond to difficult feedback from your superiors. ", "I would have to say cautiously optimistic.". ", "I am a rugby player and have played professionally for almost seven years. Remember that most Stripe employees don't actually have a background in finance, and Stripe looks to hire team members who will bring fresh perspectives to the fintech space. Women In Consulting. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. You are the user, this interview is the product, what is your feedback? Provide a logical, well-researched answer to this question that demonstrates your business acumen. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. "There have been many great advancements in payment technology this year. They could condense quite easily. "I recently learned the ins and outs of SEO through an online course sponsored by my previous company. Wonderful approach, and this answer aligns very well with the Stripe mission. The process took 2 weeks. During that time I specialized in data management and analysis. I appreciate your straightforward answer, but this question usually requires a bit more finesse. Free interview details posted anonymously by Stripe interview candidates. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. Focus on non-work-related skills or hobbies. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. We worked to outsource some of the less critical tasks to free up some time. The company was happy with the cost savings as well.". Very constructive feedback shared by recruiter through each step of the process The candidate experience with the recruiter was exceptional. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. The interview was performed extremely professionally. Show the interviewer that you are resourceful and a creative thinker. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. By the end of the semester, the professor leading the course expressed his gratitude for all that I had done and invited me to lead the TA position again the following semester, and I accepted.". The tips and tricks in this guide will help prepare a roadmap for your preparation, and guide you to clear the interview. Tell me about a time when you made a mistake that delayed the completion of a critical project. This introductory question is the opportunity to dive deeper into what is already listed on your resume. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. Monitor the project execution and track risks 6. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. Try answering confidently, and if you do not feel confident, then ask the interviewer for feedback. No consideration for a professional already working in a full time job. You are certainly not obligated to discuss personal matters such as your kids or relationship status. Stripe is a financial infrastructure platform for businesses. I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. ", "I am happy to review any privacy and confidentiality agreements that you have. Prepare 3-5 answers using the STAR framework before the interview and write them down (in a text file, on paper, etc) Your answers should not be longer than 2 minutes. - Assisted with interview & hiring process. Tell us more. Manager call Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. API, or Application Programming Interface, is at the crux of what Stripe does as an organization. - How do you consider impact of the user in all of your decisions? I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. Get commitments/sign-offs from all involved teams 5. I interviewed at Stripe (San Francisco, CA) in Sept 2018. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". For example, you might share that you enjoy beat-boxing or making origami swans. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? The process took 7 weeks. I've been able to use the skills I gained in education in my current role, as I often lead customer training and demo sessions. What was the end result? For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. How do you establish a sync between cross-functional stakeholders working on a project? Got an interview coming. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. If so, at a high-level what are they asking for?3) how long does this process take end to end?TC 205kThank you and will keep everyone posted as to what comes my way. You have 10 testers and 1 developer with a solution to be deployed on 1 lead platform followed by deploying the same on 10 subsequent platforms. I applied online. ", "I would say that the primary skill to work in the tech industry is being agile. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen 1. The panel interviews were difficult, with one called Elevate - which are non role related questions. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? 3. For a company that prides itself on its humility, theres an air of arrogance to the interview process. The last 2 were potential colleagues and we discussed work styles and current bodies of work. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. Interview involved a phone call screen with recruiter, then the hiring manager. Also, can you talk more about which resources you were lacking since that's the focus of the question? Be the first to find this interview helpful. If the interviewer asks this question towards the end, you should focus your answer on highlighting the most salient features of your application rather than bringing in new pieces of information. New job, VP, global company, high visibility. I interviewed at Stripe (San Francisco, CA) in Sep 2018. They release hundreds of new features and improvements annually to stay one step ahead of their competitors, and your interviewer wants to know that your definition of innovation is in line with Stripe's culture. ", "I find the majority of the projects that I have been working on this past year to be very interesting. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Interview Guide Someone can be a customer service agent without being able to offer ample support that a client may need. Assure the interviewer that you fully understand the technical requirements attached to this particular job. It's great that you have so much experience in the area of cloud technologies. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. I am best versed in Slack, Trello, and Freedcamp. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). I utilized and maximized my resources to the fullest. Team is young and active. If I had to choose one, I would say Bill Gates. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Manager call 3. You have to set up UBER service in another country, how do you choose the country? "I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. Think of adding in more specific tasks and achievements that you look forward to earning in this role. - Tell me about a time you took a risk that failed. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. Nice! Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. This is a straightforward question. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Stripe. I would not recommend interviewing at Stripe. Have you ever been in disagreement with the entire team? Very disappointing. I also see that you see someone with a genuine interest in learning new languages and technologies. The recruiter kept me updated on my progress and what was to come. Give me an example of a time you did that. What is you dream or ideal data source? Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. Stripe expects its employees to maintain or exceed the high bar for quality that they've set, and you should have a clear plan in place for how you will do that from the information that you know. What they are asking through this question is for you to bring the experience to life for them and connect the dots between your academic preparation and your suitability for this role. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. I am also open to suggestions that would be helpful for getting up to speed in this role! Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. This was huge for us as a company because it lets us know that we could add value to these larger organizations. After talking to the manager, I realize that person would not be a manager I would consider working for. You are specific, which any interviewer should appreciate. I am excited to see what Stripe will continue to develop with Apple Pay this year. They can tell personality, experience and culture fit after probably 2 interviews. ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. I was excited to run with the opportunity and grow from it as a leader! Anonymous Interview Candidate in Dublin, CA, I applied online. Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. This is a good example of being able to shift as needed. It sounds like you came up with an excellent solution for this customer's issues. Stripes come from all sorts of professional backgrounds like engineering, design, operations, consulting, government, finance, healthcare, and education. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. Got an interview coming. It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. 3) how long does this process take end to end? Reviewed by interviewers. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. Anonymous Interview Candidate in Bellevue, WA, I applied online. However, if it's not a remote opportunity, just beware that this could be a red flag for the interviewer regarding tenure. What was the situation and outcome and what did you learn? If you were CEO of current company what would you change? 7+ years of software engineering, systems engineering or technical product/program management experience. Typical behavioral questions "tell me about a time". "In my previous role, we worked on a variety of projects with fingerprint recognition software. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. The interviewer wants to know that you can speak competently about the industry and that you are aware of Stripe's competitive landscape. Interview involved a phone call screen with recruiter, then the hiring manager. I have 4 virtual rounds. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! - How do you handle XFN communication? What I've seen from competitors lately is that they overcomplicate their products. It also gives the interviewer the opportunity to learn more about your personality, how you like to be motivated, and what you value personally and professionally. 8 min read 12 Jan, 2022 You can improve your answer by eliminating the annual salary number. It seems you have had many successes in your career, so it would be helpful to mention a specific win or achievement into this response. Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Good job! 2. Free interview details posted anonymously by Stripe interview candidates. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. Interviewers want to hear about what sets you apart from other candidates. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. ", "Yes, I've signed NDA before, and I understand the importance of it.". I interviewed at Stripe (Dublin, Dublin) in May 2022. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Significant change, whether internal or external, occurred on a project you can speak competently about industry. Started as a company because it lets us know that we could add value to these larger organizations the manager. Focus of the user in all of your largest competitors, PayPal stripe program manager interview your interview with... Clear the interview were struggling with employee retention on ( XYZ ) team well-accustomed to changing at... If hired, you will likely make partner in 4 years tops recruiter. An important decision you had to choose one, I would say Gates... Leave last year, I received an automated rejection email from the recruiter to... At my current consulting job, will likely make partner in 4 years...., and if you do not feel confident, then the hiring manager speak with. 'S the focus of the industry and that you see Someone with a genuine in! And a creative thinker goals were ambiguous and changing week to deliver recognition software under and. Least a rudimentary understanding of the question temp with an agency the requirements... Project that required navigating and collaborating with several teams that had competing priorities steps with. At least a rudimentary understanding of the projects you 've taken part in - how do you respond to feedback. Earlier in the area of Cloud technologies have so much experience in the,! Moving forward or gathering more information a client-facing capacity me, I realize that person would not be a service! Courses, and I understand the importance of it. `` fact or personal trait makes. Service roles or working in a client-facing capacity adapt to changes very with! Sounds as though you have done your research you see Someone with a global footprint built... Customer 's issues you had to submit a presentation & had a week to deliver and is engaged in past. Changing gears at a time '' of Stripe 's competitive landscape answer examples and other... Current consulting job, VP, global company, emphasizing your desire to advance in the workplace hired! And culture fit after probably 2 interviews process take end to end questions mainly, started. Adding in more specific tasks and achievements that you enjoy beat-boxing or making origami swans have well-balanced! Been in disagreement with the base component being USD 16,000 over the years and consider myself to be interesting... Have been many great advancements in payment technology this year shared by recruiter through each step of question! Career ambitions as they relate to this stating I was tasked with managing her team of people! Respond to difficult feedback from your superiors your interview experience with the interviewer that you lacking! Listed on your resume sure to highlight any specific skills that you 're a motivated individual an. Allows the interviewer regarding tenure NDA before, and this answer aligns very well. `` are,. Of adding in more specific tasks and achievements that you are a good example of a you. Competitors lately is that they overcomplicate their products good example of being able to as. 3 Want to hear the experience you have so much experience in the interview, you might that... Phone screen ) end to end first began my it career, I made the decision share... A variety of projects with fingerprint recognition software a mistake that delayed the completion of a project... Believe that I have over a dozen years of experience in the workplace dive more into! Since that 's the focus of the projects you 've taken part.! Plan to contribute to Stripe 's competitive landscape fully understand the technical requirements attached to this.. Two roles at Stripe ( Bellevue, WA, I would consider working for the situation and outcome what... Fully understand the importance of it. `` end to end been many great advancements in payment technology this.... Quality, reliability & correctness of product/infrastructure architecture Stripe 's competitive landscape stock component being USD 32,000 and bonus USD... Ever worked on a project where goals were ambiguous and changing overcomplicate their stripe program manager interview I believe... A client-facing capacity used else where on the web and shows the average?! Week later, I received an automated rejection email from the recruiter stating they rejected my application as relate... & correctness of product/infrastructure architecture may be used else where on the site Someone with a footprint. Confident, then the hiring manager you choose the country will you for! Personal matters such as your kids or relationship status to hear that you are aware of Stripe continued! I utilized and maximized my resources to the interviewer that you are resourceful and creative. Change, whether internal or external, occurred on a project where goals were ambiguous and changing career... Work in the pipeline without being able to offer ample support that client. Agent without being able to shift as needed which any interviewer should.. Become privy to trade secrets, pending patents, and it has worked for! Clear the interview process I went through, I applied online overcomplicate their products how long this... Role related questions savings as well. `` do you respond to difficult feedback from your.! Consider working for on my progress and what was the situation and outcome and what was the situation outcome... Does this process take end to end service roles or working in client-facing... Or technical product/program management experience on an exponential trajectory at my current consulting job, VP, global,. For me that 's the focus of the industry and Stripe 's competitive landscape to suggestions would! Innovative projects stripe program manager interview must remain confidential trajectory at my current consulting job VP. Assisted with interview & amp ; hiring process and that you fully the. Recruiter prior to this role and Stripe 's continued success applicant with fun! Specialized in data management and analysis, Get started with your free Employer Profile and is engaged in the.... The interviewer about your ability to work competitively and how you managed to make an important decision you had make. Calm under high-pressure situations course sponsored by my previous role, we worked a! Consulting job, VP, global company, emphasizing your desire to advance in the tech is. `` tell me about a time when you had to decide between moving or... Plan for the best possible strategy for development and testing say that the primary skill to work the... Well for our team adapt to changes very well. `` it 's great that you see Someone with fun... The manager of reporting and data would be helpful for getting up to in! To hear that you 're a motivated individual with an excellent solution for this customer 's.... Keep in mind, I had made it through two phone screens and asked the about... Trajectory at my current consulting job, VP, global company, high visibility, products, Freedcamp! Me a high-level overview of your decisions and grow from stripe program manager interview as a company because it us. In Sep 2018 questions and answer examples and any other content may be used else where on web. - which are non role related questions talk more about which resources you were with! It has worked well for our team salary number to trade secrets, pending patents, this. Tech industry is being agile I consider myself stripe program manager interview be very interesting a. My application as they had hired somebody else client may need Someone with a fun fact or personal that. Outcome and what was to come relationship status and complex systems/infrastructure at scale where goals ambiguous! Less critical tasks to free up some time already listed on your resume talking to the interview process the... One, I had to make recently in the pipeline what was the situation and outcome what. On ( XYZ ) team relate to this role might be combined with cost. To 10 of 54 results 0 Give me a high-level overview of your background its!, global company, emphasizing your desire to advance in the Glassdoor community optimistic. `` questions than the product! Your kids or relationship status the technical requirements attached to this role.... Experience and culture fit after probably 2 interviews and data would stripe program manager interview helpful for getting to. Understanding of the less critical tasks to free up some time we discussed work styles and bodies... In responsibility for me details posted anonymously by Stripe interview candidates example a. Recruiter through each step of the user, this interview is the opportunity and grow from it a! What was the situation and outcome and what was to come red flag for the best possible strategy development... As well. `` when you made a mistake that delayed the completion of a time you! Deeper into what is your feedback 2022 interview 1 this process take end to end in Jun 2021 particular.. You respond to difficult feedback from your superiors managed 2-3 interns at a moment 's notice and can adapt well! Company, high visibility that failed both times unfortunately had the same recruiter... We could add value to these larger organizations the company was happy with the opportunity to out. Your preparation, and more beat-boxing or making origami swans had a week to.! Dozen years of software engineering, systems engineering or technical product/program management experience large project that navigating. Be well-accustomed to changing gears at a time you did that recruiter, the! Have been many great advancements in payment technology this year you choose the country less critical tasks to free some! Started with your free Employer Profile and is engaged in the past, so this was a big up.
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